Dealing with customer complaints in a digital world


http://nrn.com/social-media/dealing-customer-complaints-digital-world?NL=NRN-02_&Issue=NRN-02__20160503_NRN-02__902&sfvc4enews=42&cl=article_2_b&utm_rid=CPG06000000031006&utm_campaign=9129&utm_medium=email&elq2=131dd7413498484c901c7c9210709cf4